Client Care & FAQ

Everything you need to know to ensure a seamless and restorative healing experience.

  • Thank you so much for choosing me to be part of your self-care routine! Your appointment time is set aside just for you, and I do my very best to honor every client’s time and energy. In return, I kindly ask that you do the same for mine. πŸ’•

    Please note the following policy:

    • More than 24 hours' notice: No charge β€” simply reschedule at your convenience.

    • Less than 24 hours' notice: Will be charged 50% of the scheduled service.

    • No-shows: Will be charged in full, and may be required to pay in advance for future appointments.

    • Late arrivals (15+ minutes): Your session may need to be shortened or rescheduled to respect the next client's time. Full price still applies.

    Life happens! If you're sick or dealing with an emergency, please reach out as soon as possible and we'll work it out together. πŸ’•

  • Deposits: All online appointments require a non-refundable deposit at the time of booking to secure your session.

    Payment Options: On the day of your service, you may use the card on file, pay with a different card, or pay with cash β€” whatever works best for you! Your deposit will be applied to your session total, and you'll only pay the remaining balance.

    This way, you can focus on healing instead of worrying about checkout. πŸ’•

  • I totally understand that life gets busy! If you need to reschedule your appointment, please give me at least 24 hours' notice and we'll find a new time that works for you β€” no fees, no stress. πŸ’•

    To reschedule: Use the link in your confirmation email to reschedule online. Can't find your confirmation email? No worries β€” I can resend it anytime!

    Please note: Rescheduling with less than 24 hours' notice will be treated as a cancellation per the cancellation policy above.

  • First time? Welcome! πŸ’• Here's what to expect:

    • You'll complete an intake form when booking online (already done!)

    • We'll take about 5 minutes before your session to discuss your goals, any areas of concern, and what you're hoping to get out of your time here

    • I'll step out while you undress to your comfort level and settle onto the table

    • Your session begins! All you need to do is relax and breathe β€” I'll move your body as needed, so there's no need to help by lifting your head, arms, or legs. Just let go and let me do all the work! πŸ’•

    • Afterward, I'll give you a moment to get dressed, and we can chat about any aftercare tips

    New client nerves are totally normal β€” I promise you'll feel at ease the moment you walk in! ✨

  • Taking a hot shower is always recommended prior to receiving a body treatment in order to promote muscle relaxation. πŸ›

    Communicate your needs to the therapist. Please inform me if you have any preferences, needs, or expectations.

    The more you communicate your preferences, the better I will be able to provide an exceptional service tailored specifically to your body's needs.

  • Yes! You will be properly draped with a sheet throughout your entire session. Only the area being worked on will be uncovered at any time.

    You should undress to whatever level feels comfortable for you. Most clients undress completely, while others prefer to keep undergarments on. The choice is entirely yours.

    I will step out of the room to give you complete privacy while you undress and get settled on the table.

  • It varies for everyone! However, here are some general guidelines:

    • Preventative care / Daily stress: One massage every 2-4 weeks is common.

    • Pain management / Injury: Weekly sessions may be suitable if you are seeking relief from chronic pain or injury recovery.

    Nonetheless, feel free to treat yourself to a massage as often as you see fit. Consistency is key to a manifested body. ✨

  • Yes! The Couples Escape is a side-by-side massage experience for you and your partner, friend, or family member. It's the perfect way to relax and reconnect together. πŸ’•

    Choose between 75-minute sessions ($250) or 90-minute sessions ($310). Both of you will receive the full Manifested Body experience β€” hot Himalayan stones, magnesium minerals, custom aromatherapy, and pure relaxation.

    Note: Couples massages are available upon request. Please book in advance to ensure availability! ✨

  • Memberships are a beautiful way to commit to consistent self-care while saving money every month! Choose from three tiers (The RitualThe Revival, or The Oasis) in either 75-minute or 90-minute sessions.

    Member perks include:

    • Save $10-$30 per session

    • Birthday month gift (free upgrade or magnesium product)

    • First access to new services

    • Total freedom β€” cancel anytime with 30 days' notice

    The Oasis tier also includes rollover sessions, so you never lose a month! πŸ’•

    Want all the details? Check out the full Membership page!

  • Yes! Physical gift certificates are available for any service or dollar amount. They make the perfect gift for birthdays, holidays, or anyone who deserves some serious self-care. πŸ’•

    To purchase: Gift certificates are available for pick-up or purchase upon request. Simply reach out to arrange!